Prevent discrimination in housing rentals

NVM, together with the Real estate industry, is actively working to combat housing discrimination. Everyone deserves a fair chance at a home, but unfortunately this is not yet self-evident. After all, discrimination also occurs in the field of housing. It should not be the case that house seekers with, for example, a non-Dutch sounding name have less chance to view a rental property. This is why the sector is launching a campaign to make people aware of their rights and obligations in order to jointly make a fist against discrimination. The campaign is part of the approach to housing discrimination.

What are the rules against discrimination in the housing market?

The landlord may not reject a tenant based on characteristics that are not important for renting the property. For example, someone's origin, disability or sexual orientation. It is illegal to discriminate between rental candidates on those characteristics. There are rules for landlords to prevent housing discrimination.

Obligations to prevent discrimination

 

To combat housing discrimination, landlords must:

  • use and publicize a clear and transparent selection procedure;
  • use non-discriminatory selection criteria;
  • explain to rejected prospective tenants why another tenant was chosen.

As of Jan. 1, 2024, landlords must:

  • document in writing;
  • make it public;
  • adjust it as needed;
  • make it known to the employees of its rental company.

Information landlords are allowed to ask for

This information is relevant to landlords and they may ask the tenant for:

  • name (first and last name);
  • address;
  • phone number;
  • email address;
  • family composition: living alone, living together, with or without children;
  • amount of total monthly net income;
  • proof of income;
  • amount of current rent and/or a landlord's statement.
  • Information landlords may not ask for

Information that landlords may not ask includes:

  • ethnic or cultural background;
  • religious identity;
  • political affiliation;
  • sexual orientation;
  • physical or mental health.

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